Common problems and solutions ...
My pad slides under my saddle, what can I do to fix this?
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Pad slipping usually occurs when there is an underlying saddle fit issue OR if you are saddling too far forward or too far back. Review the video on the Using a CSI Saddlepad FAQ. If you're still having problems, call us at 816.773.6215 and we can consult with you over the phone. |
| My horse has pockets behind his withers OR my horse is sway backed — is there something I can do about this? | Yes, we can help with these conditions. Go to our Special Needs Horses page and read up on this condition and using shims there. |
| There appears to be hay or stuff in my liner, why is this? | Our 100% all natural wool felt inserts are just that — 100% all natural and the bits of vegatative matter in the material are what was on the sheep when it was sheared of its fleece. Since we used needled wool instead of pressed wool, the wool never goes through harsh cleaning processess, so the vegatative matter remains in the finished product. Simply pluck it out if it bothers you. |
| I have a really short backed horse and my pad is rubbing on his hip, is this a problem? | Having the CSI Pad extend over your horse's hip should not be a problem. |
| My horse seems to be getting rub marks over his loins after his winter coat set on, is this a problem? | Winter coat breakage is VERY COMMON with all wool pads. The longer hair (which ages and becomes brittle as winter progresses) horse's grow in the winter gets hung up in the wool fibers and breaks off. This does NOT mean your pad is rubbing a sore, it just means the hair shafts in this area are getting caught in the wool fibers and breaking off. Unless your horse palpates sore in this area, this condition is nothing to worry about. You can use baby powder over the area to help lubricate the hair shaft if you want to prevent as much further breakage as possible. |
| My saddle comes right to the edge of my pad in the back, is this a problem? | As long as you can position the pad correctly on the saddle AND the saddle is not rubbling on the horse's hide, it is not a concern if the saddle skirt extends to the edge of the pad in the back. |
| I have a saddle that is has a 18 inch seat, do you make a pad bigger than a 32? | We can make a 34 inch pad. This is a very special order item. Call us at 816.773.6215 for more information. |
| Despite everything on your website, I'm still having problems, can you help me? | Yes, we are happy to try to help you solve your saddlepad fitting issues. We may ask you to take some photos of the situation and email them to us. If you want to go ahead and get that part out of the way, here is a list of photos I'd like to see to evaluate saddle and/or saddlepad fit: (To get good relevant photos, place the horse on level ground in an even stance.) 1) A photo of the horse's back with no saddle or pad. One from each side. 2) One photo looking down the horse's back from behind and above. Use a bucket or the fence to help get a good angle where we can determine if the horse is even or uneven behind the wither. 3) Two photos of the horse with just the saddle, not cinched. One from the mount side and one looking down the gullet from the front. IF YOU HAVE A CSI PAD and are experiencing problems, it helps us to see what's going on. TAKE THE FOLLOWING IMAGES 4) Three photos of the horse with the pad and the saddle cinched as the rider would do it if they were ready to ride (meaning tighten the cinch mount tight): one from each side and one looking down the gullet from the front. 5) After riding the horse to a sweat, take another set of photos as in #4 while the horse is tacked (do not loosen cinch or readjust saddle in any way) PLUS the same set of photos as in #s 1 and 2 once the horse has been unsaddled but before cooling (to see sweat patterns). You can email photos to csipads@gmail.com. Call 816.773.6215 to follow up on photos. |
| How can I tell if my pad is a 30 or a 32? | Our standard Western Line pads are available in 30 and 32 inch lengths. They will actually meansure 29 1/2 and 31 1/2 inches respectively if you want to get technical. To determine which you have, DON'T MEASURE DOWN THE BACKSTRAP, this is not an accurate measurement of pad length because of the pad contour. Measure along the wear leather or use one of the handy indicators below:
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