FAQ: Replacement Liners ...
Why don't you make foam liners any more?
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CSI proudly switched from PVC foam liners to100% all-natural wool felt inserts in 2010. Why the change? Well, over the years we've had many of our customers request an all natural product. We actually began researching all-natural wool felt substitutes to our foam a couple of years ago. Then recently our foam supplier informed us they are no longer able to produce the PVC foam (used in our foam inserts) to our specifications. Unfortunately, there is only one manufacturer for the foam we use and because of the economy (they have changed formulation to cut costs) they are unwilling to comply to our formulation requirements. This news, combined with customer requests, meant it only made good sense for CSI Saddlepads to discontinue all foam liners (inserts) and move to using a 100% wool felt liners. We are very pleased with the performance of the wool felt we've chosen. In our testing, the wool felt has performed amazingly. It offers very similar shock absorption and pressure distribution as our foam, but is a 100% natural material which makes it very safe even for sensitive horses. It has also demonstrated excellent longevity in our tests and, thankfully, doesn't require a lot of care and cleaning (just an occasional brushing and a deep cleaning about once a season). The wool liner also eliminated several concerns customers have had about our foam liners including slippage and premature wear due to environmental conditions. The Flex-Plate, which is the true heartbeat of our pad and the thing that sets us apart from the competition, still provides the same protection it always has — that will never change. |
| There appears to be hay or stuff in my liner, why is this? | Our 100% all natural wool felt inserts are just that — 100% all natural and the bits of vegatative matter in the material are what was on the sheep when it was sheared of its fleece. Since we used needled wool instead of pressed wool, the wool never goes through harsh cleaning processess, so the vegatative matter remains in the finished product. Simply pluck it out. |
| How often do I need to replace my liner? | You will replace your liner every one to three years depending on how much you use the pad and how well you care for it. You can extend the live of your liner by followig the instructions on our care and cleaning page. The life of our wool liners is usually longer than typical wool pads because of the Flex-Plate. Many saddle fit experts recommend a wool pad be replaced every eight to ten months depending upon use — more often with heavy use. |
| How do I know if my liner needs to be replaced? | You can tell when your wool liner needs to be replaced because it will no longer be flexible after cleaning (or you can no longer get it clean at all). Another indication it needs to be replaced wlll be compression areas that no longer "fluff" back up after cleaning. If you have one of our foam liners, you will know it needs to be replaced when the foam becomes cracked or hard or if the foam has lost its cushion (has become thin). |
| I have an older CSI Pad, will the new wool liners work with it? | Our wool liners will fit all previously manufactured pads. |
| How do I order a replacement liner? | You can purchase your liner directly from us by going to our ONLINE STORE ! You can also, call us at 816.773.6215, visit us at a Show or Expo or work with one of our DEALERS. |
| How can I tell if my pad is a 30 or a 32? | Our standard Western Line pads are available in 30 and 32 inch lengths. They will actually meansure 29 1/2 and 31 1/2 inches respectively if you want to get technical. To determine which you have, DON'T MEASURE DOWN THE BACKSTRAP, this is not an accurate measurement of pad length because of the pad contour. Measure along the wear leather or use one of the handy indicators below:
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| Do you ship Internationally? | If you are an INTERNATIONAL customer, check out our International Buyer's page. |
